Dane kontaktowe

To contact us, please use our website live chat. We aim to respond within 24 hours.

Before reaching out, here are answers to common questions. You can also check the FAQ section on the product page for more details.

When will I receive my tracking number?
Tracking is usually sent within 2–4 days after placing your order, once it has been processed and shipped.

Why isn’t my tracking working?
Tracking can take up to 3–5 days to activate. Updates may also be delayed while the package is in transit or clearing customs.

How long does delivery take?
Please refer to our Shipping Policy page for estimated delivery times.

What is your return policy?
Orders can be cancelled within 1 hour of purchase if they have not yet been processed.

We offer a 30-day return window for items that arrive damaged, provided proof is supplied. For full details, please review our Returns Policy.

If you still have questions, contact us through our website live chat and we’ll get back to you within 24 hours.